AskNicely - Real-Time Customer Feedback App
AskNicely is a free Android app developed by Ask Nicely Inc. that allows businesses to track and respond to real-time customer feedback based on Net Promoter Score (NPS). The app is designed to feel like a messaging app to make it easy for employees at all levels to track and action customer feedback for their role or function.
With AskNicely, businesses can track customer happiness based on NPS and filter scores and responses by time period, rating, team, region, customer segment, and more. The app also allows users to reply to customers straight from their phone, add notes for other team members, and get push notifications for specific responses that need attention.
Additionally, AskNicely provides leaderboards that rank the best-performing teams, regions, customer segments, and channels. AskNicely is rated as the #1 Enterprise Feedback Management platform by G2Crowd.
To use AskNicely, users need to create an account on the AskNicely website. Customer feedback is essential for businesses to improve their products and services, and AskNicely provides an easy and impactful way to do so.
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